Yes, it is best that you co-wash (using a moisturizing conditioner) your bundles before an
install. Like your real hair, our bundles are best when clean and conditioned.

Sulfate-free and moisturizing shampoo and conditioning
products are ideal.

Absolutely, our luxury human hair extensions perform well
when colored. For optimal results, we highly recommend that you allow an
experienced hair care professional to dye your hair extensions.

This is contingent on your style and preference; we
recommend:

For lengths below 18” we suggest at least two (2) bundles. For more volume,
three (3) bundles.

For lengths over 18” we suggest at least three (3) bundles.

*Please note that with more hair length there is less volume
per bundle.

- For customized wigs, please anticipate 10-14 business days for processing and delivery from
payment date confirmation.

- Orders are not processed on weekends or holidays

- Please note that tracking information or updates on your order will be provided via email after the order is processed, which is the agreed amount of time when an order is placed.

- For Extensions and Ponytails, please anticipate 3-7 business days for processing and 3-5 business days for delivery.

- Please note that if processing times take longer, a member of our time will contact you with an update.